"Un excellent séjour !
Nous avons été vraiment très satisfaits de notre séjour au Novotel Valenciennes. Dès le départ, tout a été parfaitement organisé. On nous avait réservé une très belle chambre au rez-de-chaussée, avec très peu de marche à faire, ce qui était particulièrement agréable pour nous.
Pour les bagages, c’était également parfait : un chariot était à notre disposition et nous pouvions l’emmener jusqu’à la voiture pour la décharger. Très pratique quand on voyage avec beaucoup de...
"Pre booking parking is essential - the room was clean however there was a musty water smell in the bathroom - the staff were extremely helpful and the breakfast very good indeed"
"Fantastic stop over hotel.
Close to all major roads and opposite a massive shopping centre yet safe and quiet at night.
Safe parking and comfy beds.
Breakfast is not worth the price - pop over to Starbucks in the shopping centre instead"
"Fantastic comfortable family room with 2 separate single sofa beds for the kids. We all had a brilliant night’s sleep and the staff were really helpful."
"I had a weekend booked here with my daughter. While waiting to board Eurostar I received a message saying to call them regarding my booking. (Why didnt you ring me) anyway I rang and was told there is a problem with our room and we can't stay and there are no more rooms available and someone will call in 5 minutes. No one rang. We still boarded our train and went straight to the hotel and was greeted by lady who was not very helpful, I don't speak French, she didn't speak English so had to use...
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