"We have stayed at this hotel several times and it is consistently a good experience. Comfortable bed, good air conditioning, restaurant on site, farmacia nearby. The breakfast buffet is especially good."
"We have stayed at this hotel several times and it is consistently a good experience. Comfortable bed, good air conditioning, restaurant on site, farmacia nearby. The breakfast buffet is especially good."
"The peoperty itself was new and comfortable but the location was not in the section of odessa as advertized. The women who showed the apartment seemed put out and disinterested. When I asked about secure parking she pointed up the hill. It was too much effort for her to show me how to use this seperate area. When I went there it was a delapadated fenced in area with no attendant. I ended up parking on the street. Not secure particularly in that northern section of town. That night we had...
"The peoperty itself was new and comfortable but the location was not in the section of odessa as advertized. The women who showed the apartment seemed put out and disinterested. When I asked about secure parking she pointed up the hill. It was too much effort for her to show me how to use this seperate area. When I went there it was a delapadated fenced in area with no attendant. I ended up parking on the street. Not secure particularly in that northern section of town. That night we had...
"After traveling for 10 hours, we arrived by taxi to find that all the lettering had been removed from the front of the building and it was shut down. It turns out that after intensive inspections after the recent earthquake, the building was determined to be unsafe. There were personal on the scene which transported us to a nearby hotel ( The Palace) which truned out great. It's unfortunate with today's technology that Expedia cannot keep track of people's reservations and inform them of such...
"After traveling for 10 hours, we arrived by taxi to find that all the lettering had been removed from the front of the building and it was shut down. It turns out that after intensive inspections after the recent earthquake, the building was determined to be unsafe. There were personal on the scene which transported us to a nearby hotel ( The Palace) which truned out great. It's unfortunate with today's technology that Expedia cannot keep track of people's reservations and inform them of such...
The attention from the staff was excellent, very friendly and very attentive, I will give my special thanks to the captain in the restaurant, Darwin his attention was just excellent,
The attention from the staff was excellent, very friendly and very attentive, I will give my special thanks to the captain in the restaurant, Darwin his attention was just excellent,
Jose
Reviewed September 25, 2023Reviewed September 25, 2023
Grand Hotel is a stunning property. They took really good care of us, from airport pick-up to giving us milk for my toddler late at night. The receptionists were happy to help us with directions and answer any queries. The Grand Hotel pool is an oasis, it was breathtaking. We stayed here two nights. Breakfast spread was amazing and the food was delicious. We ate one dinner there too, totally worth it! Excellent service, great staff, breathtaking pool, decent-sized rooms, centrally located!
Grand Hotel is a stunning property. They took really good care of us, from airport pick-up to giving us milk for my toddler late at night. The receptionists were happy to help us with directions and answer any queries. The Grand Hotel pool is an oasis, it was breathtaking. We stayed here two nights. Breakfast spread was amazing and the food was delicious. We ate one dinner there too, totally worth it! Excellent service, great staff, breathtaking pool, decent-sized rooms, centrally located!
Niyati
Reviewed November 28, 2018Reviewed November 28, 2018
This hotel is absolutely gorgeous! It’s a renovated hospice and every detail has been attended to. The showers were large and wonderful! The staff is courteous and friendly. Everything is very up to date and the entire property is very clean. The morning buffet is 5 star and so is the adjoining restaurant. Be sure to check out the beautiful chapel in the hotel! Also the hotel is right next door to a National Park with live animals. Definitely would stay again!
This hotel is absolutely gorgeous! It’s a renovated hospice and every detail has been attended to. The showers were large and wonderful! The staff is courteous and friendly. Everything is very up to date and the entire property is very clean. The morning buffet is 5 star and so is the adjoining restaurant. Be sure to check out the beautiful chapel in the hotel! Also the hotel is right next door to a National Park with live animals. Definitely would stay again!
This is my 2nd time staying at this hotel. I got no complaints, and I would definitely come back on my future visit to Ecuador.
The staff was very polite, attentive, and responsive. The check-in and check-out process is pretty fast, and there is always someone I can talk to or call.
I had a problem this time with the safe box. I had to call twice for someone to come; on my second call, they sent the guy in charge within 10 minutes. It is understandable; there are other people requesting...
This is my 2nd time staying at this hotel. I got no complaints, and I would definitely come back on my future visit to Ecuador.
The staff was very polite, attentive, and responsive. The check-in and check-out process is pretty fast, and there is always someone I can talk to or call.
I had a problem this time with the safe box. I had to call twice for someone to come; on my second call, they sent the guy in charge within 10 minutes. It is understandable; there are other people requesting...
It was one of my best choices the staff was very courteous always willing to make you feel comfortable. The room is spacious, comfortable and very clean. I slept like a baby. Definitely I would recommend The Palace hotel to anyone you won't regret it. I stayed two nights when I arrived and when I came back i booked the same hotel two more nights just to spend my last days in Guayaquil. One more thing The palace is located in the center of Guayaquil and the Malecon and the Park of the iguanas is...
It was one of my best choices the staff was very courteous always willing to make you feel comfortable. The room is spacious, comfortable and very clean. I slept like a baby. Definitely I would recommend The Palace hotel to anyone you won't regret it. I stayed two nights when I arrived and when I came back i booked the same hotel two more nights just to spend my last days in Guayaquil. One more thing The palace is located in the center of Guayaquil and the Malecon and the Park of the iguanas is...
Newly renovated. Everything in my room was brand new, it was so new I felt like I might have been the first customer staying in that room. Super Clean and nice
Newly renovated. Everything in my room was brand new, it was so new I felt like I might have been the first customer staying in that room. Super Clean and nice
i wished i could have enjoyed the garden..it was so beautiful...the lobby is charming...only stayed overnite..wish it was longer..breakfast fit for a queen... down fall my room faced front..could hear traffic and dog barking...was alone felt safe,,,,so close to airport...
i wished i could have enjoyed the garden..it was so beautiful...the lobby is charming...only stayed overnite..wish it was longer..breakfast fit for a queen... down fall my room faced front..could hear traffic and dog barking...was alone felt safe,,,,so close to airport...
liz
Reviewed January 25, 2015Reviewed January 25, 2015