Find 4 Star Hotels in Kenilworth, IL from AED 552

"Unfortunately it wasn’t a great stay. Our room was not serviced for two of the four days, despite asking for it. In addition, the outdoor pool was closed for the duration of the stay despite being advertised on booking and was one of the reasons the hotel was booked. Breakfast was good but has an awkward system where a credit is allocated and if it’s exceeded it’s charged to your room, could be better. "

"Great locations, staff, and clean room. Although there’s no fridge and there was constant noise from the air duct. "

"Parking was easy and cheaper than street parking so that was a place close to every thing only problem was our toilet in the room kept making noise and the 23 floor had a wet almost mildew smell and the air conditioning in the room could be better especially for the price per night rooms was hot and muggy also would of liked to use the balcony hate that it’s there and we can’t access it maybe have guests sign a wavier to use the balcony’s "

"yes foods are fresh and good"

"They didn’t clean our room even when I requested to be cleaned and we had to go and request towels and paper, breakfast is not good at all. "

"The Lounge was very good. "

"Room was slightly small and there was no microwave. But for the most part enjoyed my stay."

"Nice location. Plenty of cafes and grocery stores withing walking distance. Bus lines a block or so away to go downtown or uptown cheaply. "

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."