Find 4 Star Hotels in Portland, ME from AED 556

"Five stars for the facility and staff. The girl at the front desk was fantastic. Everyone smiles and says hello. The rooms are outstanding. I gave five stars because of the people. Unfortunately I cannot give five stars to management. They have a $35 resort fee. This is not a resort! Yes you get a credit toward their restaurant. Their restaurant has the worst reviews in the City so I am not interested until they fix it. Resort fees are an annoyance at a resort - but have no place here. if you want to encourage people to use your restaurant just raise the price of the room by $35, and give a meal credit. The girl at the front desk did a tremendous job handling me on the resort fee issue. She explained the value. I was not angry but said I would never have booked the hotel if I realized it. She removed the fee with no problem and kept her cool the entire time. The way she handled the issue is why we are still five stars!"

"Great staff, great amenities and overall awesome spot. Love the rooftop bar. Only problem I had was when I got my car valeted back, there was an insane amount of bird droppings on it. "

"The weather was not great, so we spent more time than we thought in our room - comfortable, great layout for hanging out"