"Absolutely disgraceful reception operation. They are working to scam guests. Booked a taxi with a 50€ deposit. The morning of the taxi my flight was cancelled and I asked them to have the taxi take me to the train which is equidistant. Instead, they cancelled the taxi and kept berating me to pay an additional 100€ on top of the deposit for the cancelled ride- which they cancelled! They then ended up charging my credit card directly without notice through the hotel (different entity than the...
"Absolutely disgraceful reception operation. They are working to scam guests. Booked a taxi with a 50€ deposit. The morning of the taxi my flight was cancelled and I asked them to have the taxi take me to the train which is equidistant. Instead, they cancelled the taxi and kept berating me to pay an additional 100€ on top of the deposit for the cancelled ride- which they cancelled! They then ended up charging my credit card directly without notice through the hotel (different entity than the...
sara