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Excelsior Palace Hotel

4.0 star property
Travelers sip Italian coffee at one of two cafes or lounge by the pool at this historic Catania hotel where warm hospitality awaits at every turn

Choose dates to view prices

The Excelsior Palace Hotel in central Catania offers a rooftop terrace, outdoor pool with poolside bar, free in-room WiFi, and international cuisine. Multilingual staff provide attentive service. Nearby attractions include Palazzo dei Duchi di Santo Stefano and Piazza del Duomo.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 1,007
AED 1,142 total
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Excelsior Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Excelsior Palace Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Excelsior Palace Hotel on 29 May 2026 start from AED 1,007, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excelsior Palace Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at Excelsior Palace Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Excelsior Palace Hotel?

Check-out is at 11 AM.

Does Excelsior Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 140 per vehicle applies.

Where is Excelsior Palace Hotel located?

This family-friendly Taormina hotel is located in the historical district, steps from Palazzo dei Duchi di Santo Stefano, Porta di Catania, and Piazza del Duomo. Taormina Giardini Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 207 out of 364 reviews
Rating 8 - Good. 101 out of 364 reviews
Rating 6 - Okay. 39 out of 364 reviews
Rating 4 - Poor. 15 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

Reviews

Verified

8/10 Good

Paula

Very helpful staff, spacious clean rooms and great location with fantastic views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Place is magnificent location and the rooms were spacious and nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Gorgeous pool and park!!!
Pool area is AMAZING!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Belinda

Liked: Amenities
Nice location. Old hotel. Good service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Xian xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden and pool area are beautiful.
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property the grounds are like a park with top not service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a nice older style feel to it and a fabulous swimming pool amenity on a private headland offering brilliant views of the coast and Etna
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm and service! Amazing views! My wife and I loved it!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness
What used to be a grand hotel in Taormina is now a rather dated and worn out hotel showing its age. It needs a makeover! That said, there are great views of Mt Etna and the sea and the hotel is centrally located near the Greek theater and the public park, many shops and great walking and streets to explore nearby. Breakfast was rather lackluster but good pasties. Nothing spectacular at the hotel. Rather tired and old.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Matthew

Disliked: Amenities, property conditions & facilities
Reception staff were friendly, restaurant staff cold but attentive. Breakfast buffet was very nice. There was construction throughout our stay on the floor below us. Loud hammering and sawing starting at 9:00am which continued until 3:00pm. Hot water was not available in the late evening, which made for an unpleasant shower two nights of our stay.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility. Comfortable. Good food
Stayed 1 night in Apr 2025
Verified

8/10 Good

helen

Liked: Staff & service

Great location

Could not wish for a better location - and amazing views of the coastline and mount Etna. The grounds are beauty. Be prepared the hotel is old and not your standard 4 star hotel.
View from room
View from hotel pool
View from room
Hotel bar
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, amenities
We stayed 6 nights in August . It is a very elegant historical building and the proximity to the city center is great . The breakfast was delicious , and the staff are so accommodating . The pool area is gorgeous overlooking Mt Etna The hotel location is the best
Stayed 6 nights in Aug 2024
Verified

8/10 Good

sharona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous property with spectacular views and a beautifil pool area
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers fabulous views of Mount Etna and the sea. It is conveniently located for shopping and dining. The breakfast buffet is generous.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taoremina - Sicilian Damond

Excellent historical hotel in the hart of the old town of Taoremina! Best Etna view from the hotel rooms.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. The hotel has a lot of charm and we had a great view of Mount Etna.
Stayed 1 night in Mar 2024