البحث عن فنادق بتصنيف 4 Star في سارافوفو من AED 273

"Great place stay in Burgas center"

"The Hotel was perfect for what I needed. It was close to the lakeside park, within walking distance of the beach. With easy transit from the main train station. The hotel had much to offer. A pool, a spa, a fitness center, and multiple restaurants and a bar. My sea view room was spacious and clean. Comfortable bed. The breakfast was extensive, decent quality. The only issue I had was that the music from the bar continued into the night. And it came through into my room as a slight muffled sound....

"Excellent location,service and staff, I highly recommend it."

"Front desk is very professional, and the rooms are nice and spacious with clean sheets. However you can tell the hotel is extremely in need of maintenance, and housekeeping is stretched so thin that they are barely hanging in there - doing the minimum to keep the place running. Ultimately this hotel has had much better days, was probably a top luxury hotel once upon a time, but unfortunately, is being run into the ground."

"I booked a king room but was given a twin room instead, which affected my comfort and sleep throughout my stay. When I raised the issue, there was no apology or attempt to resolve it, and I was told to contact my travel agent instead. Management were dismissive and unhelpful when. Calling to reception and if call was answered by senior staff, on 2 occasions I requesting simple things such as milk and water was responded to rudely & unhelpfully. The dining experience was also disappointing,...

"Absolutely no complaints about staff, facilities or location for an all-inclusive. Possibly overpriced compared with similar options. "

"Very good location. The hotel was clean. Staff was friendly. Very bad WiFi connection."

"Other hotel guests were out of control, lying around reception on sofas for hours, shouting at each other. The experience at breakfast was a free for all, the waste of food by guests was not controlled, the management had lost control. I requested an additional bed at booking but got charged another 90 euro for a sofa bed. I have stayed at many hotels for business and pleasure and would say that this was one of my worst experiences in a long time, I would not recommend this hotel to any family...