"Dear Hotel Management,
I wish to bring an incident of unacceptable staff behavior to your attention. On a recent evening, (22/May/2026) between 9:00 PM and 10:00 PM,
I was using the outdoor lounge seating located on the far left side of the hotel premises. I was simply having a Pepsi and a smoke, completely separate from the active restaurant dining area. Despite not blocking any restaurant tables, your staff approached me in a very confrontational and rude manner, stating I had to order from...
"Very friendly and knowledgeable front desk and check in was smooth. Getting their help with arrangements for taxi was great.
Room was very comfortable and clean. No noise from inside hotel, good sleep environment with blackout curtains.
Breakfast was exceptionally good and the staff kept the large food selection maintained even for late arrival to the 7-10 AM breakfast . Very pleased with everything.
Everyone was fluent in English and for that I was grateful."
"The website shows that the hotel provides an airport shuttle service, but they do NOT. It cost about 40 euros from the hotel to the airport for two people. The staff was amazing and super friendly. The hotel itself is very basic and our room had trouble getting cool even with the air set on 15! Close to the airport was helpful for our 6am flight."
"Mi è piaciuta tantissimo la posizione di questo hotel, nel verde, con ampio parcheggio e possibilità di cenare all’aperto. Personale gentile. Camera abbastanza nuova, anche se non grande (l’anta dell’armadio si apre solo parzialmente perché troppo vicina al letto), molto silenziosa e con la possibilità di fare buio assoluto. Da migliorare la manutenzione: i sanitari perdevano acqua, la cassaforte non si chiudeva. Buona la prima colazione, anche se migliorabile (poca scelta p.es. Mancava frutta...
"Il personale ci ha accolti con cortesia e disponibilità. Ho trovato la camera molto pulita e gli arredi in camera molto graziosi. Ho cenato in hotel e nonostante fossimo in un orario molto vicino alla chiusura della cucina hanno accolto ugualmente la prenotazione."
"This hotel is lovely, the staff were very attentive & special thanks to Francesca on reception who looked after us from the moment we arrived. The hotel has beautiful views of Florence, quite breathtaking especially at night. A 10 minute walk to Fiesole centre with nice restaurants. We had a wonderful stay."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة ف ندقية حول العالم
