Flawless guest service is the defining feature of every 5-star hotel in Ban Mang. From the moment you enter the lobby, staff cater to your every whim, whether recommending activities and tours or providing in-room massage treatments. On top of that, hotels have to offer superior amenities to be eligible for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, gastronomic kitchens and knowledgeable concierge.