In Banihal, a hotel must offer a certain level of high-end amenities to earn a 5-star rating. These may include on-site gyms, saunas and spas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their superior service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may even offer extra touches such as welcome gifts.