In Blossom, a hotel must offer a specific level of upscale features to be designated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches such as a welcome gift.