Flawless guest service is the hallmark of every 5-star hotel in Burden. From the minute you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room beauty treatments. In addition, hotels must offer upscale conveniences to obtain a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.