Impeccable guest service is the hallmark of every 5-star hotel in Chaadaevka. From the moment you enter the lobby, staff ensure your every need is met, whether arranging customized tours or providing a turn-down service. On top of that, hotels must offer superior amenities to meet the standard for a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, fine dining restaurants and knowledgeable concierge.