Exceptional guest service characterizes every 5-star hotel in Chiantla. From the moment you arrive, staff cater to your every need, whether recommending activities and tours or providing a turn-down service. In addition, hotels have to offer top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.