Outstanding guest service is the defining feature of every 5-star hotel in Chodang-ri. From the moment you arrive, staff are at your beck and call, whether arranging customized tours or providing a turn-down service. On top of that, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, gastronomic restaurants and knowledgeable concierge.