Exemplary guest service is the hallmark of every 5-star hotel in Chwaha. From the moment you arrive, staff ensure your every need is met, whether recommending activities and tours or providing in-room massages. In addition, hotels must feature superior amenities to be entitled to a 5-star rating. These can include deluxe baths, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.