Exceptional guest service is the defining feature of every 5-star hotel in Dalat. From the moment you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. On top of that, hotels have to offer superior conveniences to meet the standard for a 5-star rating. These can include deluxe baths, on-site spa facilities, pools, gastronomic restaurants and knowledgeable concierge.