Outstanding guest service is the hallmark of every 5-star hotel in Denio. From the instant you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room massages. Also, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.