In Esmond, a hotel must provide a specific number of high-end amenities to earn a 5-star rating. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like nightly turn-down services, in-room massages and concierge services. Some may even offer thoughtful touches like welcome gifts.