Impeccable guest service is the hallmark of every 5-star hotel in Futatsuimachi. From the moment you arrive, staff attend to your every need, whether recommending activities and tours or providing a turn-down service. What's more, hotels have to offer upscale conveniences to obtain a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.