In Gaverdovskiy, a hotel needs to offer a certain number of upscale conveniences to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their extraordinary service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches like welcome gifts.