"Keysersberg is a great Alsatian village but we were expecting much more from a 5* hotel. A couple of comments : our bathroom had mould in the shower and dirt on the floor when we checked in. For some reason the duvet cover was loose / wrong size which was annoying during our sleep. With the exception of the staff member that picked up our car, the staff members were not too kind. The meal at the Winstub was subpar not because of the food but because of the service . After our main was finished...
"Keysersberg is a great Alsatian village but we were expecting much more from a 5* hotel. A couple of comments : our bathroom had mould in the shower and dirt on the floor when we checked in. For some reason the duvet cover was loose / wrong size which was annoying during our sleep. With the exception of the staff member that picked up our car, the staff members were not too kind. The meal at the Winstub was subpar not because of the food but because of the service . After our main was finished...
Miguel