Impeccable guest service is integral to every 5-star hotel in Goodway. From the minute you step through the door, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. Also, hotels must offer upscale conveniences to be considered for a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.