Exemplary guest service is at the heart of every 5-star hotel in Goren. From the moment you enter the lobby, staff attend to your every whim, whether answering room service calls 24/7 or providing in-room beauty treatments. What's more, hotels have to offer upscale conveniences to obtain a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic restaurants and knowledgeable concierge.