In Greensboro, a hotel needs to offer a certain level of upscale conveniences to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-centric service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may even offer special touches such as a welcome gift.