In Hejin, a hotel must provide a certain amount of high-end conveniences to be designated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer special touches such as welcome gifts.