Flawless guest service is the foundation of every 5-star hotel in Hwajibak-kol. From the minute you arrive, staff are at your beck and call, whether arranging customized tours or providing in-room beauty treatments. Additionally, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include deluxe baths, on-site spa facilities, pools, fine dining restaurants and knowledgeable concierge.