In Inocencia, a hotel must offer a specific number of top-notch amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may even offer additional touches like a welcome gift.