In Kalevala, a hotel needs to offer a certain number of high-end amenities to earn 5 stars. These can include on-site gyms, spas and saunas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their extraordinary standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer thoughtful touches such as welcome gifts.