Exemplary guest service is the foundation of every 5-star hotel in Kampung Baharu Sungai Lui. From the moment you enter the lobby, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room beauty treatments. Plus, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, fine dining restaurants and knowledgeable concierge.