In Kampung Sungai Hut, a hotel must offer a specific level of upscale conveniences to be rated 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer additional touches such as a welcome gift.