Outstanding guest service is integral to every 5-star hotel in Kampung Teluk Rhu. From the second you arrive, staff attend to your every need, whether recommending activities and tours or providing a turn-down service. Also, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.