Exemplary guest service is integral to every 5-star hotel in Kampung Terus Labi. From the instant you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing a turn-down service. In addition, hotels have to offer upscale conveniences to obtain a 5-star rating. These can include luxury bathrobes, a wellness center, pools, fine dining restaurants and knowledgeable concierge.