In Kap Choeng, a hotel is required to offer a specific level of upscale conveniences to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may even offer thoughtful touches such as a welcome gift.