Flawless guest service is the foundation of every 5-star hotel in Kham Cha-I. From the moment you arrive, staff cater to your every need, whether recommending activities or providing a nightly turn-down service. On top of that, hotels have to feature upscale amenities to be considered for a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.