In Kirsanov, a hotel needs to offer a specific level of high-end conveniences to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches such as welcome gifts.