Faultless guest service characterizes every 5-star hotel in Kouts. From the moment you arrive, staff cater to your every whim, whether recommending activities and tours or providing in-room massage treatments. Additionally, hotels must feature upscale amenities to be entitled to a 5-star rating. These can include luxury toiletries, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.