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"Staff were ok at check in but didn’t tell us about the pool etc"

"Always a fantastic experience! Fabulous dining, great staff and beautiful rooms"

"A beautiful hotel, clean with great staff. The food at the Lakeside kitchen restaurant was really good. The gym was very difficult to find. Had to ask two persons before we found it. Unfortunately the spa, the pool and the steakhouse were closed during our stay. Lighthouse outlets near if you don’t like the casino."

"Convenient for Indy 500. Rooms recently renovated."

"I don't have nothing to say it very nice"

"Clean room"

"No microwave in the rooms. But for the price of the rooms, it is worth it"

"nice modern rooms"

"We loved our short stay! Everyone was great. Pool was great! The "Sips and Snacks" was way more than I my thought. Highly recommend!"

"The original room we received was dirty, hair all over the bathroom and in the tub, but staff were quick (and friendly!) to switch us to a different room after I raised concerns. The building, overall, was a little rundown, but it was fine for a quick weekend trip."

"It’s difficult to say anything negative about Drury because of the fantastic amenities there. Breakfast, dinner and drinks during the kickback hour is a great perk for sure. The hot tub, unique indoor outdoor pool and spacious lounge area is great. Unfortunately the AC went out on our floor and we had to move to a new room. We were compensated but still a hassle and the new room the cooling was marginal. Drury is also used by families & kids teams (baseball, dance, cheer, soccer etc) often...

"Best Western delivered a highly comfortable, reliable, and stress-free stay that perfectly matched my travel needs."

"Best hotel ever from management to housekeepers everyone was so nice and friendly I will be revisiting here alot more"

"Room was super clean and staff was very inviting. Had a conference at the convention center which was only a short walk."

"Great Location, friendly staff and excellent break fast The location is excellent with number of dining options in walkable distance. Parking, though little pricey is, located in the same drive away as the hotel entrance which is another plus. one can easily self park without trying to find parking near by. we didnt use any amenities as we just came here to sleep. But I would stay here again, if I need to stay in Indy downtown."

"The staff was very rude to me and my children. I asked the front desk for two paper bowls and they told me that the breakfast area was closed and that they were not wasting their time going to get me any bowl because they were really busy. They told me that I was being rude for asking and that I was disturbing them I told her she was being rude and that I would come back for a refund on my room and she told me yeah right."

"Nice and hospitable staff. There was no maid service throughout our stay though."

"We stayed 2 nights while we were attending National Farm Machinery Show in Louisville-we were apprehensive at first since we had our 3 kids with us, however the hotel was perfect and our kids had a great time in the pool. My husband and I would love to come back again for an adult trip to utilize the casino and other amenities."

"The staff was very nice. The hotel was very clean. Would’ve liked to have been told that there was no view at all, besides an air-conditioning unit outside my window. Order dinner from the restaurant bar grilled chicken sandwich was burnt an edible hamburger bun was completely burnt. Breakfast was not very good."

"Amazing coffee and Blue Nile coffee shop."