Exceptional guest service is at the heart of every 5-star hotel in Kuta Makmur. From the minute you step through the door, staff cater to your every need, whether recommending activities and tours or providing a nightly turn-down service. Plus, hotels must feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury baths, saunas or spas, swimming pools, fine dining restaurants and knowledgeable concierge.