In Kwangsanburak, a hotel must provide a certain amount of high-end conveniences to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may also offer special touches such as welcome gifts.