Exceptional guest service is the defining feature of every 5-star hotel in Lao Bok. From the minute you step through the door, staff ensure your every need is met, whether recommending activities or providing in-room massages. On top of that, hotels have to feature upscale amenities to qualify for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.