Flawless guest service is the defining feature of every 5-star hotel in Letzin. From the instant you arrive, staff attend to your every whim, whether arranging customized tours or providing in-room beauty treatments. Also, hotels must feature upscale amenities to qualify for a 5-star rating. These can include luxury bath products, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.