Flawless guest service characterizes every 5-star hotel in Manbok. From the moment you enter the lobby, staff are at your beck and call, whether arranging valet parking or providing in-room massages. Plus, hotels have to feature upscale conveniences to meet the standard for a 5-star rating. These can include deluxe baths, a wellness center, pools, gastronomic restaurants and knowledgeable concierge.