Flawless guest service is the defining feature of every 5-star hotel in Milltown. From the minute you step through the door, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. Also, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include deluxe baths, a wellness center, pools, gastronomic restaurants and knowledgeable concierge.