Outstanding guest service is at the heart of every 5-star hotel in Moneasa. From the instant you arrive, staff ensure your every need is met, whether answering room service calls 24/7 or providing in-room massage treatments. In addition, hotels have to feature upscale amenities to be considered for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.