Flawless guest service is the defining feature of every 5-star hotel in Morland. From the second you arrive, staff attend to your every whim, whether recommending activities and tours or providing in-room massage treatments. Plus, hotels have to feature upscale conveniences to obtain a 5-star rating. These can include luxury baths, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.