In Mound City, a hotel needs to offer a certain number of upscale features to be rated 5 stars. These can include on-site gyms, saunas and spas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can look forward to things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches like a welcome gift.