In Negley, a hotel needs to offer a specific amount of high-end amenities to be designated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer additional touches such as a welcome gift.