In New Strawn, a hotel needs to provide a specific level of high-end conveniences to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches such as a welcome gift.