Faultless guest service is the defining feature of every 5-star hotel in Non Thong. From the moment you enter the lobby, staff attend to your every need, whether recommending activities or providing a nightly turn-down service. Also, hotels must offer top-rate amenities to qualify for a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.